Cracked your screen? Don't worry, exchange for a new one!
Be worry-free on any accidental damages for 12 months!
- Get your iPhone / iPad and MacBook covered for 12 months.
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Covered for 12 Months
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Cracked or scratch your screen?
Your iPad can’t turn on?
Exchange for a brand new one, in our store, anytime, no questions asked! -
Exchange to a brand new device anytime!
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Exchange for a new one in store, on the same day!
It’s that simple. -
Easy Exchange
Price Band
| Device Price Band | Price | Exchange Request Price |
|---|---|---|
|
SGD 1 - 600
|
SGD45
SGD45
|
SGD185 |
|
SGD 601 -,1000
|
SGD65
SGD65
|
SGD300 |
|
SGD 1,001 - 1,500
|
SGD99
SGD99
|
SGD420 |
|
SGD 1,501 - 2,000
|
SGD139
SGD139
|
SGD600 |
|
SGD 2,001 - 3,000
|
SGD199
SGD199
|
SGD700 |
Frequently Asked Questions And Terms & Conditions
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Switch Exchange Plan Program is a value-added service provided to the new device that allows you to get a one-to-one replacement for the same capacity and functional device to maximize your digital life satisfaction.
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- Subscriber who purchases the device from any Switch offline stores / online platform and registers for the service on the spot
- Subscribers who are aged 18 years old and above
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Exchange request fee is a fee payable upon acceptance of the device exchange service request. You can pay the exchange request fee at the Switch store.
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The service tenure will be 12 months which starts from your application date
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- Replace your device with a Brand-New Device
- 1 service request for the 12 months of coverage
- Easy and straightforward service request process
- No question ask if the device’s IMEI matches the registration device
- 12 months warranty period from the original manufacturer
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- Walk into any Switch store nationwide to request the service
- Provides your personal details and the device’s IMEI no.
- Once the request has been accepted, you will be advised to make payment on the exchange request fee
- Device will be exchanged.
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There are no supporting documents required for the service request
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Within 60 minutes
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- Limited to 1 service request per subscription
- The returned device IMEI must match the registration device
- No modification on the device with non-original parts
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No, the exchange should be based on your original device specification and there should not be any upgrade.
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- There will be 12 months warranty from the date that the customer exchanges to a Brand-New Device provided by the manufacturer.
- If the device has any malfunction without any external factor, the customer needs to proceed to the original manufacturer of the device for warranty service